Lesson learned about Vault

OK, so I was tinkering around with Vault the last few weeks.  You know, toggling this option off, setting this option this way or that way, adding users, changing roles, you get the idea.

So I’m showing some of the functionality to a class 2 weeks ago and everything works as planned.  They start asking questions and we start fiddlin’ around.  Well, last week things didn’t work as expected.  As a matter of fact, I think reformatting the hard drive was almost a possibility.  On a side note, I found that the Vault discussion group at Autodesk was EXTREMELY helpful for issues dealing the Vault server and client, just not the Civil 3D add-in.  Anyway, after many posts, screen shots, log files and generally furled brow, the bottom line was….

Don’t change anything about the buit-in users that come with Vault.  Don’t change the password, don’t change their roles, forget they exist.  It’s kind of like the built-in users / groups in Windows server that carry out specific duties issued by running services.  For those that aren’t in IT, that is a lot of jargon to say…  Keep away from JobUser. 

User Profile Dialog Box

I had several problems, but the primary issue was that I had removed the JobExecutor role from JobUser.  Apparently, JobUser is the user that the vault service uses to get the project list to populate the Vault Client.  By default, the service polls the server every minute for this list.  And every minute that vault user can’t execute the assigned role, neither the Vault client nor Civil 3d add-in can display the vault contents. Also, by default, the password is hard coded into the service (can be changed using a text editor) so changing the JobUser password in the user profile will also stop this process.

Uuugggglllllyyy to say the least.  Let my tough lesson keep you from damaging your own walls.  🙂


About Kevin
Hi… I am a husband, father, brother and neighbor. I am employed as a Civil Engineer and have enjoyed playing the drums for the last 30+ years.

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